Last Updated: 11-11-2025
1. Introduction
Welcome to RZ Traders (“we,” “our,” “us”). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rz-traders.com (“the Site”) or contact us via email.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information from and about users of our Site:
- Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name
- Email Address
- Phone Number
- Company Name
- Country/Location
- Any other information you voluntarily provide in our contact forms, inquiry forms, or via email.
- Automatically Collected Data (Usage Data): When you access the Site, we may automatically collect information about your visit. This may include:
- Your computer’s Internet Protocol (IP) address
- Browser type and version
- The pages of our Site that you visit
- The time and date of your visit
- The time spent on those pages
- Other diagnostic data
- Tracking Technologies and Cookies: We use Cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information, please see our Cookie Policy below.
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our Site.
- To respond to your inquiries, comments, or questions sent through our contact forms.
- To manage your requests, such as processing quotes or service information.
- For internal analytics and research to improve our Site and services.
- To monitor the usage of our Site.
- To detect, prevent, and address technical issues.
- To comply with legal obligations.
4. Legal Basis for Processing (Under GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following bases:
- Performance of a Contract: Processing your data is necessary to fulfill a contract with you (e.g., to provide you with a requested service or quote).
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as operating our website, communicating with you, and improving our services, provided that your fundamental rights do not override those interests.
- Consent: You have given us permission to do so, for example, by subscribing to a newsletter.
- Legal Compliance: Processing is necessary for compliance with a legal obligation.
5. How We Share Your Information
We may share your information in the following situations:
- Within RZ Traders: Your information may be shared between our offices in Pakistan, Oman, Dubai, and Qatar for business and administrative purposes, under strict internal data processing agreements.
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., web hosting, data analysis, email delivery). These third parties are obligated not to disclose or use your information for any other purpose.
- For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We do not sell, trade, or rent your Personal Data to third parties.
6. International Data Transfers
Your information, including Personal Data, may be transferred to —and maintained on— computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Given that we have offices in Pakistan, Oman, Dubai, and Qatar, your data will be processed in these locations. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing appropriate contractual clauses to protect your data.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. These may include:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@rz-traders.com.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
10. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, your data, or our practices, please contact us:
- By Email: info@rz-traders.com
- Subject Line: Privacy Policy Inquiry